- Do LUXE elevators comply with international energy efficiency and sustainability standards?
Yes. Our residential elevators comply with the international ISO 25745-2:2015 standard, which evaluates the energy performance of elevators under real usage conditions.
This certification recognises our ability to deliver solutions with high energy efficiency, low standby consumption and excellent environmental performance — all of which are increasingly essential in modern architecture and design.The application of this standard is particularly relevant for residential or public buildings seeking to reduce carbon emissions, improve their overall energy rating, and adopt more sustainable technologies.
At LUXE, we believe elegance must go hand in hand with technical efficiency and environmental responsibility — and we embed this philosophy into every project we design and deliver.
- What warranties does LUXE offer for its elevators?
LUXE offers a full manufacturer’s warranty covering:
- 5 years on the structure and cabin
- 2 years on electrical and electronic components
- Additional coverage according to local legislation
- Guaranteed access to technical support and spare parts for a minimum of 15 years
We also offer long-term maintenance plans to preserve performance, safety, and durability over time.
- Can I visit a site where a LUXE elevator is already installed?
Yes. We offer showroom visits and access to selected reference projects in several countries. There, you can experience:
- The quality of materials and finishes
- The smooth and silent movement
- The full range of design and customisation options
In some cases, client-authorised site visits can also be arranged. Just contact us to schedule a visit.
- Can the elevator be integrated with smart home systems?
Yes. Our elevators are compatible with various smart home and automation systems, allowing for:
- Lift calls via smartphone, tablet or voice assistant
- Automatic lighting and pre-set ambience modes
- Integration with security, intercom or access control systems
- Remote monitoring of lift status and diagnostics
This smart connectivity enhances your home’s comfort, safety and modern lifestyle.
- What happens in case of a power outage? Will the elevator get stuck?
No. All LUXE elevators are equipped with emergency battery systems that:
- Lower the cabin safely to the nearest floor
- Automatically open the cabin door
- Activate emergency lighting
This guarantees that no passenger will ever be trapped inside the elevator during a power failure.
- Do I need permits or legal approvals to install a residential elevator?
Legal requirements vary by country and municipality.
In most cases, installing a residential elevator requires:- A permit or prior notice submission to local authorities
- Compliance with current technical standards (e.g., EN 81-41, 2006/42/EC, etc.)
- A post-installation inspection or certification by an authorised body
Our technical team provides comprehensive guidance and documentation support to ensure the process is smooth and compliant.
- Are LUXE elevators suitable for people with reduced mobility or wheelchair users?
Yes. We provide fully accessible elevator solutions, with features such as:
- Spacious cabins (starting at 1000 x 1250 mm)
- Automatic panoramic swing doors, available in various configurations
- Control panels at accessible height and raised buttons
- Non-slip flooring and soft ambient lighting
These models are perfectly adapted for use by wheelchair users, seniors or anyone with mobility limitations — with full safety and comfort.
- Can the elevator be installed outside the house?
Yes. LUXE offers models that are specifically built for outdoor installation, equipped with:
- Weather-resistant structural enclosures
- Reinforced thermal and acoustic insulation
- Anti-corrosion treatment and protective seals for rain, snow, and dust
This is an ideal solution for homes with limited indoor space or where the interior design must remain untouched.
- Can LUXE elevators be installed in buildings without an existing lift or with narrow staircases?
Yes. Our elevators are delivered in modular components, which makes them easy to transport and install even in buildings with limited access, narrow staircases, or no prior lift infrastructure.
Our compact models are specifically designed to fit into older buildings, urban properties, or structurally constrained spaces, with minimal construction impact. - Are LUXE elevators quiet during operation?
Yes. All LUXE elevators are fitted with advanced, low-noise motors and transmission systems, ensuring exceptionally smooth and silent operation.
Each cabin is internally soundproofed and engineered to provide a discreet and comfortable experience, even when used during night hours or in sensitive areas of the home. - What is the average lead time between order, manufacturing and delivery of a LUXE elevator?
The average timeframe from order to delivery of a LUXE elevator is 8 to 12 weeks, depending on the level of customisation, model chosen, and project location.
This schedule includes engineering, manufacturing, quality control, international logistics, and final on-site assembly.For urgent or time-sensitive projects, we can work in close coordination with the client and site managers to streamline the delivery process and reduce lead times wherever possible, without compromising on quality or safety.
- I’m a builder or installer. How can I become an authorised LUXE partner?
LUXE works with a selected network of technical partners in multiple countries. We offer:
- Certified technical training
- Support during installation and after-sales service
- Access to exclusive systems and documentation
- Commercial terms adapted to your market
If you are interested in integrating LUXE elevators into your projects, please contact us through our [Become a Partner] form or get in touch directly. Our team will be happy to review your application.
- How much does a LUXE home elevator cost?
The cost depends on several factors, including number of floors, elevator dimensions, level of customisation, installation conditions, and geographical location.
We work with fully personalised quotations, always tailored to the needs and expectations of each client.
To receive an estimate, simply contact us via our enquiry form — we’ll be happy to assist you. - Does the elevator require regular maintenance?
Yes, like any mechanical system, elevators need regular preventive maintenance to ensure safety, comfort, and durability.
LUXE provides training to local certified technicians, and offers ongoing technical support to both installers and end users. - Are LUXE elevators safe?
Yes. All LUXE elevators comply with European safety standards, and are equipped with:
- Emergency brakes and overspeed protection
- Door locking and obstacle detection
- Smooth start/stop operation
- Automatic lighting and ventilation
We also carry out strict quality checks prior to delivery, and recommend scheduled maintenance for long-term reliability.
- How long does it take to install a residential elevator?
Installation time varies depending on the model and site preparation, but on average, a LUXE elevator can be installed in 5 to 8 working days once the shaft and technical space are ready.
We always provide a clear timeline to coordinate efficiently with your builder or architect. - What is the minimum space required to install an elevator in an existing home?
We offer ultra-compact solutions that can be installed with as little as 0,60 m² of usable cabin area, and that do not require a machine room or deep pit.
This makes our elevators ideal for existing homes, with minimal structural intervention required. - How many floors can a LUXE home elevator serve?
Our home elevators can be configured to serve up to 8 floors, depending on the model, site constraints, and technical requirements.
Each project is assessed individually to ensure optimal performance and comfort. - In what types of buildings can LUXE home elevators be installed?
Our elevators are engineered to be highly versatile, and can be installed in a wide range of environments:
- Private homes (new builds or renovations)
- Apartment buildings and residential complexes
- Public or semi-public buildings (boutiques, offices, clinics, etc.)
- Historic or architecturally sensitive properties
We offer compact, self-supporting solutions that require minimal construction work and no machine room.
- Can I customise the design to match my home's interior?
Absolutely. At LUXE, we provide full design customisation, allowing your elevator to either blend seamlessly into your interior or become a statement piece.
Customisation options include:- Colours, materials, and textures (glass, wood, steel, stone, etc.)
- Floor finishes, mirrors, and lighting
- Control panels, door styles, and buttons
- Accessibility and safety configurations
The result: a lift that reflects your taste and complements your space.
- What sets LUXE home elevators apart from other brands?
LUXE elevators are designed and manufactured in-house, allowing us full control over quality, materials, and technical performance. We offer tailor-made solutions that combine elegant design, engineering precision, and adaptability for both private residences and public-use spaces. Unlike standard lift providers, each LUXE elevator is built to match the specific layout, style, and needs of each project.
At LUXE Home Elevators, we design, manufacture, and install customisable elevators for both private residences and commercial spaces. Our elevators are engineered to seamlessly integrate into any environment, offering not only functionality but also a unique aesthetic tailored to your needs.
Customise every detail of your elevator to suit your preferences: from size, colour, and number of floors and doors, to opening direction, wall and ceiling designs, flooring materials, and more.
We design, manufacture and install
Sergio de Carvalho,
bespoke home elevators that redefine vertical living.
CEO LUXE Home Elevators
Tailor Every Detail of Your Elevator
- SIZE
- COLOUR
- LEVELS
- DOORS
- WALL
- LIGTHING
- CONTROL
- FLOOR
- CEILING
- CABIN

Our elevators can be fully customised on the different aspects more demanded from clients. Such as:
✔ Interior Dimensions – Adapt the cabin size to fit your available space perfectly.
✔ Doors Dimensions – Configure the door size to ensure smooth accessibility.
✔ Colours – Choose from a wide range of colours to match your interior style.
✔ Floor Finishing – Select premium flooring options to enhance the look and feel of your elevator.
✔ Back Panel – “The Wall” – Fully configurable to meet your specific aesthetic and functional requirements.
✔ Front and Back Panels of the Shaft – “The Tower” – Designed to blend seamlessly into its surroundings or make a bold statement.
With LUXE Home Elevators, you are not just installing an elevator—you are creating a bespoke vertical experience that aligns with your personal taste and the character of your space.
Would you like to explore the possibilities for your home or business? Let us craft your perfect elevator!
Frequently asked questions (FAQs)
about LUXE Home Elevators
“We hope you find the answers you’re looking for below. If not, please feel free to get in touch with us to ask any questions you may have.”